FAQS

What is your Deposit and Cancellation Policy?

If you need to cancel your booking, please be aware that:

• Cancelling 14 days or less before your scheduled event will result in forfeiture of the deposit.

• You will also be responsible for paying 50% of the remaining balance, as compensation for the Photographer’s reserved time and potential loss of business.
   

What happens if the Photographer has to cancel the event?
If the Photographer must cancel, every reasonable effort will be made to reschedule at a mutually agreeable time. If rescheduling is not possible, the deposit and any payments you’ve made will be fully refunded. However, the Photographer will prioritize rescheduling if the cancellation is due to unforeseen circumstances like natural disasters or illness.

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Can I reschedule my event?
Yes, you can request to reschedule your event in writing at least 14 days before the original event date. The Photographer will accommodate your new date if available. If the Photographer is not available on your chosen date, cancellation terms will apply. Please note that a $50 rescheduling fee may apply if changes are made less than 30 days before the scheduled date.

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How will I receive my proof photographs?
All proof photographs will be delivered to you via an online link, which is the exclusive method of delivery.

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What is included in each photography package?
Each package includes a specific number of photographs, as outlined on the website. Additionally, professional editing is included for 6 selected images per package. Any additional edited photographs will cost $50 each.

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What is the policy on cooperation during a photoshoot?
To achieve the best results, it's essential for the Client to cooperate with the Photographer. This includes participating in pre-shoot consultations, specifying key persons or scenes to be photographed, and following the Photographer’s direction during the shoot. The Photographer is not responsible for any missed shots if reasonable cooperation is not provided.

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Who owns the copyright to the photographs?
The Photographer retains the copyright to all images. However, you are granted unlimited, non-exclusive rights to use or reproduce the images you have purchased.

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How long are my photos retained?
Photos will be retained by the Photographer for a minimum of 14 days after your event. Any images requested after this period must be purchased.

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What is included in the photo editing service?
TeaCopeulous Photography provides complimentary professional editing for 6 selected images per package. If you wish to have additional images edited, they will incur a $50 fee per image. Refer to the website for specific package details.

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What if I am not satisfied with the final images?
Photography is a subjective art form, and individual preferences can vary. By signing the contract, you agree to pay in full for services rendered, regardless of satisfaction with the final images. If you have concerns during the initial photoshoot, please communicate them while previewing the photo proofs. Failure to do so will be considered acceptance of the images, and the contract will remain binding.